ﻧظﺎم إدارة اﻟﺨﺪﻣﺎت “ Services Management System

Abstract
اﻟﻤﺴﺘﺨﻠﺺ: ﺗﺳﺗﺧدم ﺟﺎﻣﻌﺔ اﻟﺷﯾﺦ ﻋﺑد ﷲ اﻟﺑدري ﻧظﺎم ادارة اﻟﺧدﻣﺎت اﻟﺗﻘﻠﯾدي)اﻟﻌﻣل اﻟورﻗﻲ(ﻓﻲ اﻧﺟﺎز اﻟﻌﻣﻠﯾﺎت واﻟﻣﮭﺎماﻻدارﯾﺔ و اﺗﺧﺎذ اﻟﻘرارات ﻣﻣﺎﯾﻌدي اﻟﻲ ﺿﯾﺎع اﻟوﻗت و اﻟﺟﮭد و ﻋدم وﺟود ﺳرﯾﺔ ﺗﺎﻣﺔ ﻟﻠﯾﺑﺎﻧﺎتاﺛﻧﺎء ﺗدواﻟﮭﺎ ﺑﯾن اﻻدارة. ﻟﺣل ھذة اﻟﻣﺷﻛﻠﺔ ﺛم ﺗﺻﻣﯾم ﻧظﺎم ادارة اﻟﺧدﻣﺎتاﻻﻟﻛﺗروﻧﻲ ﻋن طرﯾﻖ ﻟﻐﺎت اﻟﺑرﻣﺟﺔ)html.css.php(وﻗﺎﻋدة اﻟﺑﯾﺎﻧﺎتmysqlواطﺎر اﻟﻌﻣلphp laravelﺣﯾث ﯾﺗﺿﻣن اﻟﻔﺻل اﻻول):اﻻطﺎر اﻟﻌﺎم ﻟﻠﺑﺣث(اﻟﻔﺻل اﻟﺛﺎﻧﻲ)اﻻطﺎر اﻟﻧظري&اﻟدارﺳﺎت اﻟﺳﺎﺑﻘﺔ(. واﻟﻔﺻل اﻟﺛﺎﻟث)اﻟﺗﺣﻠﯾل(اﻟﻔﺻل اﻟراﺑﻊ)اﻟﺗﺻﻣﯾم(اﻟﻔﺻل اﻟﺧﺎﻣس)اﻟﺗﻧﻔﯾذ(اﻟﻔﺻل اﻟﺳﺎدس)اﻟﻧﺗﺎﺋﺞ واﻟﺗوﺻﯾﺎت واﻟﺧﺎﺗﻣﺔ(.ﻋﻣل ﺗﺣﻠﯾل ﻛﺎﻣل ﻟﻠﻧظﺎم وﺗﺣدﯾد ﻋﻣل اﻟﻣدﯾر وﻧﺎﺋب اﻟﻣدﯾر واﻟوﻛﯾﻠوﺗﺳﮭﯾل ﻋﻣﻠﯾﺔ ادﺧﺎل اﻟﺑﯾﺎﻧﺎت وﻋرﺿﮭﺎ وﺗﻌدﯾﻠﮭﺎ داﺧل واﺟﮭﺎت اﻟﻧظﺎم واﺳﺗﺧراج اﻟﺗﻘﺎرﯾر واﻟﻔواﺗﯾر ر Abstract Sheikh Abdullh Al-Badri university uses the traditional service management system ,paperwork in the completion of operations administrative tasks and decision-makin whish leads to the loss of time effort and absence of another confidentiality of data duirne its transmission between of fficials. To solve this problem the alectronic service management system was desgned using Programming languages :( HTML- CSS –PHP and MY SQL data basa and php laravel framework) including chapter one the( general framework of the research )chapter two (…….) chapter three (Analysis)chapter four (design )chapter five( desing and Implementation) chapter six (comclusion results and recmmedations). make a full ananysis of the system and determrme the work of the manager deputy manager and agent and modification the process within the system interfaces and the extraction of reports and invo
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