ﻧظﺎم إدارة اﻟﺨﺪﻣﺎت “ Services Management System
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Date
2020-12-01
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ﻧظﺎمإدارة اﻟﺨﺪﻣﺎت “ Services Management System
Abstract
اﻟﻤﺴﺘﺨﻠﺺ:
ﺗﺳﺗﺧدم ﺟﺎﻣﻌﺔ اﻟﺷﯾﺦ ﻋﺑد ﷲ اﻟﺑدري ﻧظﺎم ادارة اﻟﺧدﻣﺎت اﻟﺗﻘﻠﯾدي)اﻟﻌﻣل اﻟورﻗﻲ(ﻓﻲ اﻧﺟﺎز اﻟﻌﻣﻠﯾﺎت واﻟﻣﮭﺎماﻻدارﯾﺔ
و اﺗﺧﺎذ اﻟﻘرارات ﻣﻣﺎﯾﻌدي اﻟﻲ ﺿﯾﺎع اﻟوﻗت و اﻟﺟﮭد و ﻋدم وﺟود ﺳرﯾﺔ ﺗﺎﻣﺔ ﻟﻠﯾﺑﺎﻧﺎتاﺛﻧﺎء ﺗدواﻟﮭﺎ ﺑﯾن اﻻدارة.
ﻟﺣل ھذة اﻟﻣﺷﻛﻠﺔ ﺛم ﺗﺻﻣﯾم ﻧظﺎم ادارة اﻟﺧدﻣﺎتاﻻﻟﻛﺗروﻧﻲ ﻋن طرﯾﻖ ﻟﻐﺎت اﻟﺑرﻣﺟﺔ)html.css.php(وﻗﺎﻋدة
اﻟﺑﯾﺎﻧﺎتmysqlواطﺎر اﻟﻌﻣلphp laravelﺣﯾث ﯾﺗﺿﻣن اﻟﻔﺻل اﻻول):اﻻطﺎر اﻟﻌﺎم ﻟﻠﺑﺣث(اﻟﻔﺻل اﻟﺛﺎﻧﻲ)اﻻطﺎر
اﻟﻧظري&اﻟدارﺳﺎت اﻟﺳﺎﺑﻘﺔ(.
واﻟﻔﺻل اﻟﺛﺎﻟث)اﻟﺗﺣﻠﯾل(اﻟﻔﺻل اﻟراﺑﻊ)اﻟﺗﺻﻣﯾم(اﻟﻔﺻل اﻟﺧﺎﻣس)اﻟﺗﻧﻔﯾذ(اﻟﻔﺻل اﻟﺳﺎدس)اﻟﻧﺗﺎﺋﺞ واﻟﺗوﺻﯾﺎت
واﻟﺧﺎﺗﻣﺔ(.ﻋﻣل ﺗﺣﻠﯾل ﻛﺎﻣل ﻟﻠﻧظﺎم وﺗﺣدﯾد ﻋﻣل اﻟﻣدﯾر وﻧﺎﺋب اﻟﻣدﯾر واﻟوﻛﯾﻠوﺗﺳﮭﯾل ﻋﻣﻠﯾﺔ ادﺧﺎل اﻟﺑﯾﺎﻧﺎت وﻋرﺿﮭﺎ
وﺗﻌدﯾﻠﮭﺎ داﺧل واﺟﮭﺎت اﻟﻧظﺎم واﺳﺗﺧراج اﻟﺗﻘﺎرﯾر واﻟﻔواﺗﯾر
ر
Abstract
Sheikh Abdullh Al-Badri university uses the traditional service management system
,paperwork in the completion of operations administrative tasks and decision-makin
whish leads to the loss of time effort and absence of another confidentiality of data
duirne its transmission between of fficials. To solve this problem the alectronic
service management system was desgned using
Programming languages :( HTML- CSS –PHP and MY SQL data basa and php laravel
framework)
including chapter one the( general framework of the research )chapter two (…….)
chapter three (Analysis)chapter four (design )chapter five( desing and Implementation)
chapter six (comclusion results and recmmedations).
make a full ananysis of the system and determrme the work of the manager deputy
manager and agent and modification the process within the system interfaces and the
extraction of reports and invo